Key problem Door won't work, but igition will

[Kevin23452]

The key will not work in the door. the key go's in but won't turn. It does start the Aztek. Any help. It's a 2005

 

[msmith1956]

Did you just purchase this car? Have you tried the key in other doors?

 

[Kevin23452]

no it is not new to me. it happened out shopping

 

[CatSkinner]

Does this have keyless entry?

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[Kevin23452]

yes it does

 

[CatSkinner]

If you typically use the fob to unlock the door, often the mechanisms in the key will corrode and stick, I have the same problem with my service vans. I use white lithium grease in the spray can with the "straw" and spray it in to the keyhole (yes, it'll make a mess), and any opening in the the door that'll give me access to the linkage down to the actual latch, then start working the ket, taking care not to overstress it until I can get them to work, then spray it again and turn the key several more times until the key turns freely.

 

[msmith1956]

Or the key could have been replaced by the previous owner (needed new ignition lock cylinder) and they just used the fob to gain entry into the car and didn't think to include the old key when they sold it.

 

[Kevin23452]

no it used to work for me then it stoped. Is there anyone with technical knowledge?

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[msmith1956]

The only other things I can think of that would cause that is if the actuator rod has come loose from the back of the door lock cylinder, or has popped off the other end at the latch. I don't see any way to troubleshoot it further without you pulling the door panel.

 

[GM Customer Service]

The key will not work in the door. the key go's in but won't turn. It does start the Aztek. Any help. It's a 2005

Kevin23452,
Are you still experiencing this issue with your door locks? If you are I would recommend that you contact your local GM dealer and have them look into this for you. They may be in the best position to assist you in diagnosing this. Please keep me posted and if you have any questions please feel free to contact me anytime.
Thank you,
Stacy GM Customer Service